Now live — onboard in 24 hours

Your AI Support Agent That
Knows When to Stop

TrustQueue answers only from your docs and hands off to a human the moment it's not sure. No loops. No hallucinations. No hidden contact buttons.

Try Live Demo See Pricing

Klarna replaced 700 agents with AI in 2024. By 2026, they were rehiring humans. TrustQueue takes a different position.

The Problem With Other AI Support Tools

They're incentivised to trap users, not resolve them.

Most AI support bots charge per resolution - which creates a perverse incentive to keep users stuck in hallucination loops rather than hand off cleanly. They prioritize deflection over your customer's experience.

The TrustQueue Approach

TrustQueue is not designed to maximise deflection. It is designed to maximise trust. It answers only from your documentation. When confidence is low, it triggers a clean human handoff — automatically, transparently, every time. Human handoff is a core product feature, not a premium add-on.

77.8%

Questions resolved
without agent time

< 0.50

Confidence threshold
for automatic handoff

100%

Answers cite
their source

Why teams switch to TrustQueue

Zero Hallucinations

Answers only from your uploaded docs. If it's not there, it won't make it up, and it won't trap your customer in a loop either.

Clean Human Handoff

When confidence drops below threshold, TrustQueue stops, asks for the customer's email, and notifies your team instantly with the full conversation transcript.

Bootstrapper Pricing

$49/mo flat. No per-resolution fees like Intercom. No enterprise contracts. Our only incentive is to actually help your customers.

From docs to live support in 24 hours

📄

Step 1

Upload your docs

Drop in your FAQs, SOPs, help center articles, or Notion pages. TrustQueue ingests them and builds your knowledge base.

🤖

Step 2

AI answers with confidence

Every question is matched against your docs. If confidence is high, TrustQueue answers with source attribution. If not, it stops.

🤝

Step 3

Clean handoff when needed

When the AI isn't sure, it asks for the customer's email and notifies your team instantly with the full conversation transcript.

Everything you need, nothing you don't

Confidence Routing

3-tier system: high confidence answers, conservative answers, or hard handoff. Never a guess.

Source Attribution

Every answer shows exactly which document it came from. Full transparency, zero hallucinations.

Session Memory

Remembers the last 10 messages. Customers never have to repeat themselves.

Resolution Confirmation

After every answer: "Did this help?" One click to confirm or escalate.

Full Transcript Handoff

When a human takes over, they get the complete conversation history. No cold starts.

Admin Analytics

Track resolution rate, confidence scores, and handoff rate. Know exactly how your support is performing.

Not another AI hype tool. Built from real support operations experience.

Hi, I'm Stergios. After 12+ years managing 100+ agent support operations at a major European telecom, I built TrustQueue because I was tired of AI tools that guess, loop, and deflect. TrustQueue is built on one principle: if the AI isn't sure, it stops and calls a human. That's not a limitation, that's the product.

Currently running with 2 early SaaS teams

Stergios Z.

Founder & Support Operations Veteran

No dashboard to figure out

We Set Everything Up For You

We don't throw you into an empty dashboard to figure out AI embeddings on your own. You send us your documentation. We calibrate the confidence thresholds for your content, and you get one line of code to paste. That's it.

Installed in 30 seconds


                                <script

                                  src="https://www.trustqueue.com/v1/widget.js"

                                  data-tenant="your-id">

                                </script>

Works with React, Webflow, WordPress, or vanilla HTML. No backend changes required.

Get set up in 24 hours →

The average Tier-1 support ticket takes 8–12 minutes of agent time. TrustQueue resolves 77.8% of them automatically — at $49/mo flat, with no per-resolution fees.

Simple, flat pricing

No per-resolution fees. No surprises. Cancel anytime.

7-day money-back guarantee on first payment · No contracts · Cancel from your dashboard

🚧 Self-serve plans launching soon. Join the waitlist for early access — or skip the line with our Done-for-You setup.

Starter

For small teams getting started.

$49 /mo

1 chatbot
500 conversations/month
Web widget
Email support
Human handoff via email

Join Waitlist

Pro

For growing teams that need more.

$99 /mo

3 chatbots
Unlimited conversations
Human handoff via email + real-time Slack alerts
Priority support